Run your whole
mission in one place.
NGO360 is the operating system for humanitarian and development NGOs. Programmes, MEAL, finance, people, safeguarding — connected end to end, with the guardrails your context demands.
Deployed as SaaS or on-prem · Every engagement scoped and priced to your organisation
New household · MEAL survey
OfflineFive stops. One system of record.
Follow one mission across five real moments — a household survey at a rural site, a cash distribution at a response site, an M&E review at the country office, a live donor call, a grantmaker’s desk overseas. Every stop writes to the same record.
The survey reaches the last mile
A household survey completed on a tablet with no signal. The form queues on-device and syncs the moment the enumerator is back near a tower — no lost readings, no re-keying from paper.
Everything your NGO runs on, finally connected.
NGO360 replaces the tangle of Excel, QuickBooks, KoBoToolbox, Trello, Drive, ODK and WhatsApp with one integrated system. Programmes track projects. Workplans trigger approvals. Approvals hit finance. MEAL indicators flow from field forms. Everything writes to an immutable audit log.
Country offices run on 50 Excel files, 8 form apps, 3 accounting packages and a WhatsApp group.
The Finance Director can’t answer “how much cash do we have across restricted funds?”in under an hour. The M&E Specialist re-keys indicator readings from PDF back into a tracker. The Country Director learns about a safeguarding incident from a phone call, not a system.
Scroll to see 22 tools consolidate into one platform
Disconnected data
Programmes, finance and MEAL live in different systems. Reports take weeks and never agree.
Field-to-HQ gap
Enumerators still use paper. Photos live on phones. Indicator readings arrive late — if at all.
Compliance debt
Donor reports, PSEAH policies, audit trails, GDPR — all handled with checklists and hope, not systems.
Build an offline field form.
26 question types, skip logic and three languages per form — running on the NGO360 field app, straight from your browser. Enumerators collect with no signal; the form queues on-device and syncs the moment they’re back near a tower.
Built for the way NGOs actually work.
Programmes & MEAL
Plan programmes, projects, log-frames and workplans. Offline forms feed the indicator library directly — no re-keying, no end-of-quarter panic.
Fund accounting
Risk & safeguarding
People & field operations
A duty-of-care map that knows where every staff member is, when they last checked in, and who is overdue.
Field-ready by default
Collect with no signal. Ship in your language. The last mile is where the record starts, not where it’s re-typed.
Immutable audit log
Every mutation, every approval, every AI call — written once, with a trace ID.
AI behind a classification gateway
Four data tiers. Restricted never reaches a cloud model.
Two-way sync with what you already run
KoBo, ODK, DHIS2, QuickBooks, Xero, SharePoint, Teams and more — never re-key.
From concept note to close-out audit.
Eight stages, one continuous record. Step through it — or let it play.
Concept note
Draft the idea, size it, and score go/no-go before anyone writes a full proposal. Weak ideas die cheaply.
- Scored against funder priorities and your own strategy
- Go/no-go decision recorded with the reasoning
- Rejected concepts stay searchable for next time
Eight modules. One system of record.
Pick a module on the left — the workspace rebuilds as you go. Every screen mirrors the real product.
| Project | Programme | Status | Delivery | Budget |
|---|---|---|---|---|
| Resilient WASH for Char Communities | WASH | On track | $4.2M | |
| Food Security & Livelihoods, Cox's Bazar | FSL | At risk | $5.1M | |
| Integrated Health & Nutrition in Bhola | Health | On track | $3.4M | |
| Adolescent Education for Girls, Ph. 2 | Education | On track | $2.8M | |
| Emergency Nutrition Response | Protection | Off track | $1.2M |
Every number, drawn from the ledger.
Not static images — real charts you can hover, read and interrogate, plus working pieces of the product you can operate right here in your browser.
Budget vs actual, by programme
Committed spend against approved budget — the variance you'd report to the donor.
People reached vs target
Cumulative reach by month, against the target your log-frame committed to.
Fund composition
Restricted funds by donor alongside unrestricted reserves — the split that decides what you can spend.
Indicator status, by programme
Every live indicator sorted into on-track, at-risk and off-track — drift shows before quarter-end.
Burn rate & forecast
Monthly spend against plan, projected to grant end. The dashed line is forecast, not actual.
Cash runway, per restricted fund
Months of runway at the current burn rate. Anything under three months is a red flag — the dashed line is your call-to-action.
Drill into the 5×5 heatmap
Click any cell. The register filters to the risks sitting at that likelihood and impact.
Pick a cell to inspect
Each cell holds the risks scored at that likelihood and impact, with owner and mitigation status.
Portfolio mapped to the Goals
Weighted contribution across SDG 1–17, drawn from live project data. Hover a spoke for the goal.
AI you can actually use in a humanitarian context.
Because “we added AI” isn’t enough. Restricted-class data never leaves your organisation.
Answers cite sources, respect your row-level permissions, and refuse when they don’t have data. Draft donor reports from live GL entries. Generate a PDM form from a plain-English description. Auto-code KII transcripts. Detect fraud patterns. Predict indicator slippage before quarter-end.
RBAC-aware · cites sources · never invents numbersBeta
Five things a repurposed ERP will never give you.
Purpose-built, not repurposed
Every screen speaks NGO — cost centres × donor %, log-frames, PSEAH tiers, Grand Bargain KPIs. Not a CRM with new labels.
Safety-first architecture
GBV / CP / PSEAH get on-prem AI routing, two-person merge rules and tiered confidentiality. Do-No-Harm is baked in.
Localisation-ready
English and বাংলা today with correct Bengali script rendering. Framework handles RTL, ICU pluralisation and per-org terminology; new languages added per engagement.
Field-first
Offline forms with GPS, photo and signature. Duty-of-care map. Distribution from plan to attendance to reconciliation.
Donor-fluent
USAID F-indicators, FCDO KPIs, GAC PMF, ECHO KOI and IATI publication, all native. Reports draft from live data.
Six roles. Six home screens.
Everyone lands on a dashboard scoped to what they own and what their permissions allow — not a generic feed.
I need to know the health of our whole country programme before my 9am.
- Portfolio dashboard with 10 operational KPIs
- Cash runway across restricted funds
- Safeguarding counter, confidentiality respected
- Board actions on the home screen
My workplans, my approvals, my indicator status — in one place.
- My projects with RAG status
- Workplan approvals due
- Log-frame progress
- Alerts on indicator drift
I stopped re-keying indicator readings from PDFs.
- Indicator library with template packs
- Form designer with 26 question types
- Response viewer with GPS map and media
- Back-check workflow
Fund accounting, done right, out of the box.
- General ledger plus fund accounting
- Bank reconciliation with AI matching
- Cost allocation matrix
- Donor financial report generator
Everything I need, offline, on my phone.
- Offline collection with GPS, photo, signature
- Beneficiary registration wizard
- Distribution attendance capture
- GPS check-in for duty of care
An incident register that respects survivors.
- Tiered confidentiality
- SLA tracker with breach alerts
- Anonymous reporting channels
- On-prem AI for case notes — never cloud
18 integrations. Two-way sync. Never re-key.
- KoBoToolbox
- ODK Central
- SurveyCTO
- CommCare
- XLSForm
- QuickBooks Online
- Xero
- Sage
- SAP
- DHIS2
- OpenMRS
- District Health Info
- OFAC Sanctions
- UN 1267
- EU Consolidated
- BambooHR
- Workday
- Local payroll adapters
- Google Drive
- SharePoint
- Amazon S3
- On-prem NAS
- Slack
- Microsoft Teams
- Twilio SMS
- WhatsApp Business
- IATI publisher
- SDG target library
- Google OIDC
- Microsoft Entra
- SAML SSO
- Anthropic Claude
- Whisper (STT)
- On-prem Llama / Mistral
Enterprise-grade. Humanitarian-native.
We built NGO360 for organisations audited by FCDO, USAID, ECHO, GAC and UN. Every safeguard those donors expect is baked in.
Data protection
- Encryption at rest (AES-256) and in transit (TLS 1.3)
- Per-tenant data isolation
- GDPR / UK-GDPR compliant with SAR workflow
- Bangladesh Data Protection Act aligned
- Consent management with revocation
- Retention policy per record class
Access & audit
- Role-based access control with row-level filters
- Multi-factor authentication required
- SSO with Google, Microsoft or SAML
- Immutable audit log with trace IDs
- Session and login history per user
- Support impersonation — always audited
Humanitarian standards
- Bond INGO Data Protection Standards
- ICRC Handbook aligned
- IASC Data Responsibility Guidelines
- IATI publication ready
- Grand Bargain localisation KPIs
- Do-No-Harm review on beneficiary-facing features
Scoped to your organisation. Priced with you, not at you.
Every deployment is negotiated — countries, users, integrations and support level are the variables. The indicative bands below help you gauge fit before we talk.
- Up to 5 users in one country
- Programme, MEAL and basic finance modules
- Standard integrations — KoBo, ODK, QuickBooks
- Community support
- Yearly review of subsidy eligibility
- Unlimited users within your country office
- Every module — programmes, MEAL, finance, HR, procurement, safeguarding, governance
- AI features with cloud + on-prem routing for Restricted-tier data
- Standard integrations — KoBo, ODK, DHIS2, QuickBooks, Xero
- Named support contact with a 24-hour response SLA
- 99.5% uptime SLA
- Multi-country and multi-org tenancies
- Federated SSO with your identity provider
- Dedicated on-prem AI infrastructure
- All integrations plus bespoke data pipelines
- Named Customer Success Manager and quarterly reviews
- Priority support with 4-hour SLA · 99.9% uptime
- Change-management, training and adoption programme
Before you commit.
Do I have to migrate everything at once?
Can it replace QuickBooks or Xero?
How does the AI work with sensitive data?
Does it work offline?
What languages are supported?
How long does implementation take?
Can we self-host?
What happens to our data if we leave?
Ready to see your NGO in one place?
Every engagement is scoped and priced to your organisation. Reach out and a member of our team will get back to you within one business day.